We are committed to providing a seamless shipping experience for our customers. Our shipping policy outlines the details regarding delivery, communication, and how to reach us with any inquiries. Please read the following sections carefully to understand our shipping process.

Worldwide Delivery

We offer shipping to customers around the globe. Regardless of your location, you can enjoy our selection of rugs delivered directly to your doorstep. Delivery times may vary based on your geographical area, but we strive to ensure timely arrivals for all orders.

Delivery Process

Your order will be fulfilled and shipped using trusted couriers. Once your order is processed, you will receive a confirmation email with tracking information. It is important to monitor your tracking details to stay updated on the delivery status of your rug.

Delivery Address

When placing your order, you must provide a complete and accurate delivery address. This includes your street address, city, state or province, postal code, and country. We are not responsible for delays or issues that arise from incorrect or incomplete address information.

Handover of Goods

Upon delivery, the courier may hand over the package in person. You must be available to receive the package at the designated address. If you are not present at the time of delivery, the courier may leave a notice with instructions on how to retrieve your package.

Shipping Inquiries

If you have any questions or concerns regarding shipping, you may contact us via email at [email protected]. Our team is available to assist you with any shipping-related inquiries. Please allow us some time to respond to your email, as we handle all communication through this channel.

Order Tracking

Once your order has been shipped, you will receive an email with tracking information. You may use this information to track your orders progress until it arrives at your specified address. It is your responsibility to check the tracking details regularly to stay informed about your shipment.

Shipping Restrictions

While we aim to provide worldwide shipping, there may be certain restrictions based on local regulations or courier policies. If we are unable to ship to your location, we will notify you as soon as possible. You may not place an order if your location is not eligible for delivery.